I bet that most of you reading this article on Google Chrome, have this problem! It seems that in the latest versions of the browser, Google Chrome is not quite in excellent shape. From the fastest browser it became one of the slowest and most problematic browsers. The reason? Flash Player!
We all know that Google Chrome comes with its own version of Flash built in. The problem occurs when you already have installed (or installed subsequently) in your system a separate version of Adobe Flash. Unfortunately Google Chrome tries to use both versions of Flash, and when that happens, a conflict occurs, causing the plugin to crash.
More disappointing is that after uninstalling the external version of Adobe Flash, Chrome continues to crash! The reason? Simple … Google Chrome comes with two versions of Flash preinstalled. The default is PepperFlash which is not made by Adobe. The second one is the Adobe version, but it’s used only for debugging. Or at least that’s what Google developers intended. Unfortunately Chrome tries to use them both. That causes the browser to load web pages very slowly, or more often, to crash.
How do we solve the problem?
Very simple! Open a Google Chrome window and in the address bar write chrome://plugins or about:plugins to access the plugin configuration window. In the window that appears, Chrome will show a list of plugins that you use. After the name of each plugin, in parentheses, is the number of files used by that plugin. If next to Flash appears 3 files, then you know what is the problem. But don’t rush to uninstall Adobe Flash Player from the system! My recommendation is to use the external version of Flash Player as it performs better than the built-in one.
Now all you have to do is to disable the integrated Flash in Google Chrome. To do this, click on the +Details in the top-right corner and then Disable the versions with pepflashplayer.dll and gcswf32.dll at the end. The first version is PepperFlash that I mentioned earlier and the second is Adobe Flash, both are integrated in Google Chrome. The Flash version that should remain is the external one and it’s usually installed in C:\Windows\SysWOW64\Macromed\Flash\, most likely the name of the file is: NPSWF32_11_4_402_265.dll (at the date which the article was written).
If you don’t have installed an external version, you can keep activated the Google version of Adobe Flash (gcswf32.dll), but if you want to use the external version, you have to download it from the official Adobe website and to click on “Do you have a different operating system of your browser?”. Here at Step 1, choose the operating system and at Step 2, choose Flash Player 11 for Other Browsers. You must do this because Google Chrome browser is detected, and Adobe warns you that you already have Flash Player installed.
Another recommendation would be to disable all plugins that are not necessary for the browser to operate in optimal conditions and to make Google Chrome to take up less memory. But be careful what you disable! Do a Google search for each plugin to find out what function it performs before disabling it.
If you’re still having problems with Google Chrome after disabling the other versions of Flash, try to visit a site that requires Flash in Incognito Mode. This mode stops all browser extensions. If the problems persist, it means that Flash Player conflicts with another plugin. As a last resort, you can reinstall Google Chrome, but is unlikely to solve the problem, being necessary to repeat the steps above.